• FAQ

FAQ

Anyone, who wishes to open his travel agency or want to start a retail shop for mobile/DTH recharge can become our agent. There is no minimum eligibility criteria. However, we do validate the information provided by you while you register.
To become a money transfer agent you need to submit your KYC documents like PAN Card and any address proof ( Aadhar card, Driving license, Electricity or any utility book, bank pass book etc). A valid PAN is mandatory requirement for money transfer agents.
You need to fill our registration form here to become our agent. There is a one time registration fee.
NO, you can either become our direct agent or you can join using any of our distributors across India
Esuvidhaa uses API as well as LAPU based recharge. We use API based software that is much faster and reliable. LAPU based recharge is used for higher commissions, if required.
As soon as you register with us, you get a welcome email with your account details. Along with this email, you get an attachment with commission chart. This attachment contains commission % for each service and each operator
NO, you can use single wallet balance for doing all transactions from your panel. No need to maintain separate balance for separate services.
Recharge API is web services that you can use to develop your own recharge B2B or B2C website.
Flight API is web services that you can use to develop your own travel portal.
As soon as the transaction (booking or recharge) is done by an agent, he will get the commission. You commission will be given in your balance.
To get balance in your agent panel, you need to deposit funds in Esuvidhaa bank account through online banking (e-transfer or NEFT), cheque or cash. After depositing the funds, create a balance request from your agent panel. Our account department will review the request and give you balance in your account.
If a transaction is pending, you should wait for some time as our system is automatic and the transaction will be either success or failure. In case the transaction fails, you will automatically get refund of the amount
Anyone, who wants to grow his network by making more and more agents under him can become our distributor. There is no minimum eligibility criteria. However, we do validate the information provided by you while you register.
You need to fill our registration form here to become our distributor. There is a one time registration fee.
To get balance in your distributor panel, you need to deposit funds in Esuvidhaa bank account through online banking (e-transfer or NEFT), cheque or cash. After depositing the funds, create a balance request from your distributor panel. Our account department will review the request and give you balance in your panel.
As soon as you register with us, you get a welcome email with your account details. Along with this email, you get an attachment with commission chart. This attachment contains commission % for each service and each operator
As soon as your agent does a transaction(recharge or booking), distributor commission will be credited to his balance.
Normally it takes less than 15 minutes for approval of balance transfer after we get funds in our bank accounts and our partner has sent a valid balance request from his panel.
YES, you can get balance transfer on Sundays and holidays.
Minimum fund limit for agent is Rs 500 and for distributor it is Rs 1000
NO, there is no limit on the recharge amount provided that particular recharge value/top up/package is available for the selected operator
By filling accurate information in the balance request, you can get fast balance transfer. Also, depositing a unique amount like Rs 1293, Rs 1103, Rs 3002 etc instead of whole amount like Rs 2000 will make the balance transfer even faster.
KYC documents can be submitted online, through your agent panel. Along with KYC documents you need to verify your mobile no and email ID
KYC verification is a manual process and normally it takes approximately 24 Hrs for verification
We support both IMPS and NEFT modes of fund transfer.
Yes, we support money transfer in all banks of India.